Product Overview

Essential Office and Essential Field work together to streamline your entire operations, from the back office to the job site.

Essential Office

Essential Office allows your back office team to support more technicians with fewer mistakes. Automate repetitive tasks and keep every part of your operations running smoothly.

CRM

Organize every customer, property, contact, and fire protection asset using smart features that keep your data clean and up-to-date.

Inspection Management

Get more inspections scheduled on-time, with less work. Automate customer outreach, schedules, and more.

Scheduling

Reduce drive time and keep your team on schedule with auto-calculated commutes and smart workflow tools.

Sales Quoting

Create fast, accurate quotes that win more jobs. Use AI-templates, saved items, auto-taxes, and smart follow-ups.

Billing & Invoicing

Create accurate invoices in minutes, and collect more revenue with less effort using automated collections

Task Management

Keep your whole team on track. Assign work, follow up automatically, and make sure nothing falls through the cracks.

Essential Field

Essential Field enables fire protection technicians to work faster and more accurately. Complete inspections, create quotes and invoices, capture photos, and collect payments—all from one simple, powerful app that works on iOS and Android.

Technician App Overview

Use an intuitive iOS/Android app to manage schedules, streamline inspections, and sync with the back office

Inspection Reports

Create NFPA-compliant inspection reports with ease, so technicians can focus on the work, not the paperwork

Quotes & Invoices

Close sales and collect payments faster with mobile quoting and invoicing built for technicians

Why Companies Choose Essential

Powerful Automation Tools

Essential automates inspection approvals, appointment reminders, follow-ups on quotes and unpaid invoices, and more—saving businesses hours every week

Intuitive All-In-One Software

Essential unifies the tools contractors need into a single, easy-to-use platform that keeps businesses organized and efficient

Customized for Every Business

Workflows and reports are tailored to each business, ensuring Essential adapts to company-specific processes and requirements

Free Implementation

Implementation and historical data import are included at no cost, with old inspection reports seamlessly migrated into Essential

No Contract Lock-In

Flexible month-to-month pricing lets businesses get started without long-term commitments or large upfront fees

Fast Customer Support

Highly trained US-based support specialists are readily available from 8AM - 9PM ET, with an average response time of under 2 minutes

Trusted by Leaders in Fire Protection

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Before Essential, we had 4 employees that were overwhelmed with manual work, especially with trying to track and schedule upcoming inspections. Essential's automated email outreach and portal allows customers to easily communicate with us. This program has made it easy to receive approvals effortlessly. We can now better focus on customer service and scheduling.

David Pulvers
Owner, All County Fire

For years, we used an Excel spreadsheet to track inspections and a whiteboard for technician schedules. As we got busier, we knew we needed a better way to operate. After looking at many options, we chose Essential. It was the right choice for us. Essential is nice to use, keeps us organized, and automates things like sending job reminders and emailing customers before inspections are due. It has reduced mistakes and made our work easier.

Roger Lu
Owner, SAFCO

Ready to take your business to the next level?

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